Helpdesk

I called the helpdesk. I was in a hurry and was furious when I couldn’t check my webmail.They resolved it in few mins.

Few hours later, I had a question and was wondering if I should raise a request online or call the Claims desk. A 888 number. I dialed. After just 1 ring, a guy picked up. He not only answered my question, but gave lot more useful details. I thanked him and said how surprised I was to be responded quickly. I asked ‘where are you located?’. The guy responded Bangalore.

After the call, it made me wonder, how nice to have someone respond so quickly and clearly as if I were talking to a teammate who sits next to me. Its hard to believe, but I know for certain if I call now there will be someone to respond, across the seas, wide awake at the middle of their night, with a cheerful voice, and a great attitude.

If I am so sure and confident about man/a company/its policies ( which is now there and may not be tomorrow), how much sure I can be of a God who indwells in me, and is working in me. If only I would call him all the time!