Not really! I was as surprised. ‘Actions speak louder than words’ is true, but more that that it is ‘Reactions speaks louder than Actions!’
Reactions! The first 10 seconds. Your eyes, your lips, your brows, forehead, your tone – reflects them. A reflex action!! You may do something, unwillingly. Without your heart. Without your desire ( do something u hate) without your mind in it. And it shows!
If you are snapping, growling, agitated, it shows. Like a mirror. You may look like an innocent kitten. But it does show! :) The tone with which you speak, reveals. The book said, the communication is 7% Words, 38% Tone of voice and 55% Non-words(Facial expression, Gesture, Posture) This is more true among families, than at work place.
Let the words of my mouth, and the meditations of our heart, be acceptable in your sight, our Lord our Redeemer. Psalms 19:14